Privacy Policy

-

Introduction
At Knotty Dreams, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when you visit our website or make a purchase.

Information We Collect
We collect personal information that you voluntarily provide when you create an account, place an order, or contact us for support. This information may include your name, email address, phone number, shipping address, and payment details. Additionally, we may collect information about your browsing behavior on our website through cookies and similar technologies.

How We Use Your Information
The information we collect is used to process your orders, provide customer support, and improve your shopping experience. Specifically, we use your personal information to:
- Process and fulfill your orders.
- Communicate with you regarding your orders and any inquiries.
- Send you promotional emails, if you have opted to receive them.
- Improve our website and services based on your feedback and usage patterns.

Sharing Your Information
We value your privacy and do not sell, trade, or rent your personal information to third parties. However, we may share your information with trusted third parties who assist us in operating our website, conducting our business, or servicing you, such as payment processors and shipping companies. These third parties are required to keep your information confidential and use it only for the purposes for which it was disclosed.

Data Security
We take the security of your personal information seriously and implement a variety of security measures to protect it. This includes the use of encryption technology and secure servers. However, please be aware that no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Cookies
Our website uses cookies to enhance your browsing experience by remembering your preferences and recognizing you on subsequent visits. You can choose to disable cookies through your browser settings, but this may affect the functionality of our website.

Your Rights
You have the right to access, update, or delete the personal information we hold about you. If you wish to do so, please contact us using the information provided below. You can also opt out of receiving promotional emails by following the unsubscribe instructions included in each email.

Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
Email: knottydreamslb@gmail.com
Phone: +961 70 194 586